Frequently Asked Questions
Frequently Asked Questions (FAQs) – PlayAlaab
What is PlayAlaab?
PlayAlaab is a school-readiness brand for Indian families. We make screen-free, reusable learning tools that take your child from their very first pencil strokes to confident and ready for Grade 1 — one step at a time. Instead of one-off activities, every product sits on a simple ladder (Write → Listen → See) and comes with a 21-day routine, a parent guide and a progress certificate, so the learning actually sticks and you can see the change..
What kind of products do you sell?
We deliberately do one thing well — foundational learning, not toys or gadgets. Our range is a focused ladder:
- Write (Level 1): reusable practice workbooks for letters, numbers and early vocabulary — write, wipe and repeat 100+ times.
- Listen (Level 2): a screen-free physical sound book that builds phonics and listening.
- See (Level 3): flash cards — launching soon.
Each level is wrapped in a 21-day parent guide, a before/after card and a certificate your child earns on Day 21. No forty random products, no clutter — just the skills schools expect.
Is this right for my child's age?
Yes — PlayAlaab is built for the foundational years, roughly ages 3–8. Each level has its own sweet spot: the handwriting workbook works best for children 3–8 who are starting to form letters, playbook works best for 3-5 years and the 21-day guide adjusts the pace whether your child is just beginning or simply needs to neaten up. Tell us your child's age on WhatsApp and we'll point you to the right rung on the ladder.
Is PlayAlaab safe for my child?
Yes — safety is built in. Everything is screen-free by design, so there's no screen time to manage, and the pages are sturdy and reusable for everyday little hands.
Do you offer free delivery?
Yes, we provide free shipping on all orders across India.
How long does delivery take?
Orders are delivered within 2–6 business days, depending on your location.
What if I receive a damaged or wrong product?
No worries. If you receive a damaged or incorrect item, we offer a free replacement or full refund. Just contact us within 48 hours with proof.
Can I return a product?
Yes, we offer 7-day easy returns for eligible products. Please check our Return & Refund Policy for details.
How can I track my order?
You’ll receive tracking details via SMS, email, or WhatsApp once your order is shipped.
Can I cancel my order?
Yes, orders can be cancelled before they are shipped. we offer 7-day easy returns.
How can I contact support?
You can reach us anytime at:
📧 care@playalaab.com
📞 +91 9958502551
We’re happy to help.