Frequently Asked Questions
What is PlayAlaab?
PlayAlaab is a toy brand that offers a curated collection of high-quality, engaging toys designed to support children’s learning, creativity, and development at different ages.
What types of toys can I find on PlayAlaab?
You’ll find toys categorized by age and skill development — from sensory toys for infants (0–12 months) to engineering/hobby toys for older kids (12+ years), as well as STEM kits, logic builders, role play sets, and more.
How are the toys on the site selected?
Products are hand-picked to support specific developmental milestones such as fine motor skills, creativity, cognitive ability, and problem-solving — not just for entertainment.
Do you offer toys by age group?
Yes, Toys are grouped by age:
- 0–12 Months (Sensory & Discovery)
- 1–2 Years (Motor Skills)
- 3–5 Years (Early Logic)
- 6–8 Years (Junior Engineer)
- 9–11 Years (Pro Builder)
- 12+ Years (Expert & Hobby)
Is PlayAlaab suitable for educational purposes?
Absolutely. Many products are designed to develop thinking skills, logic, STEM learning, and conceptual understanding while making playtime fun.
What are the shipping options and delivery locations?
PlayAlaab ships across India (domestic delivery).
Do you offer free delivery?
Yes — PlayAlaab always offer free delivery on all products.
What payment methods are accepted?
You can pay with UPI, Paytm, RuPay, Mastercard, Visa, American Express, net banking and more.
What is the return policy?
PlayAlaab supports easy returns and refunds (usually within 7 days) if the product is defective or not as described. Check the full policy on the Refund & Cancellation page.
How do I track my order?
Once your order is placed, you’ll receive tracking information via email or SMS. You can also log in to your account to check order status. Or we'll keep sending updates via WhatsApp messages from PlayAlaab CRM.
Can I cancel or modify my order after placing it?
Yes — orders can typically be canceled or updated before shipping. For exact terms, see the Refund & Cancellation page or contact support.
How can I contact PlayAlaab for support?
Email support is available at care.playalaab@gmail.com, or use the Contact Us page on the website.
Is PlayAlaab safe for children?
Yes — products are described as child-safe and non-toxic, with quality and safety standards emphasized.
Do you offer gift collections or special occasion sets?
Yes — there are curated collections like Birthday Gifts, Festive Specials, and more.