Shipping & Delivery
We aim to deliver your orders quickly and reliably across India.
1. Shipping Locations
We currently ship across all locations within India.
2. Order Processing Time
- Orders are processed within 12–24 hours of placement
- Orders placed on Sundays or public holidays may be processed the next working day
3. Delivery Time
- Estimated delivery: 3–7 business days (depending on location)
- Delivery timelines may vary for remote areas or due to external factors
4. Shipping Charges
- Free Shipping on all prepaid orders
- Cash on Delivery (COD) available
5. Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
Tracking updates may take up to 24 hours to reflect.
6. Delays & Exceptions
While we aim for timely delivery, delays may occur due to weather, logistics issues, or high demand periods. We appreciate your patience in such cases.
7. Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us within 48 hours of delivery at care@playalaab.com
We will assist with a replacement or resolution.
8. Address Accuracy
Please ensure your shipping details are correct at checkout.
We may not be able to modify the address once the order is shipped.
9. Order Cancellation
Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible.
10. Returns & Refunds
For return, refund, or exchange-related queries, please refer to our Return & Refund Policy.
11. Contact Us
For any shipping-related queries:
Email: care@playalaab.com
Phone: +91 9958502551